"People see our trucks all over the New York metropolitan area, and when I travel to other places, they know our name from TV. We need to protect that name, and any tool that can help us do that is an asset to our company."

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AME was looking for a GPS tracking solution that was easy to use, sophisticated enough to be able to integrate with other mobile technologies in the field (i.e. laptops or PDAs), and importantly, would be supported by local sales and technical staff.

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Bug Doctor determined that Navtrak GPS-based real-time vehicle tracking was the optimal solution to overcome the issues the company was facing. Aust cited the many functions of the Navtrak system as a primary reason for its selection.

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Behlke considered using a cell phone-based tracking solution, but could not find one that was user-friendly enough, or that offered additional tracking benefits such as the ability to notify when a bucket truck has the boom in the air. "I knew that if I was having trouble using it, my employees would too," he said.

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Because they allow most of their drivers to take their vehicles home after work hours, Current needed a way to guard against unnecessary - and costly -- abuses of that convenience. Side jobs and using company trucks for recreational purposes are common practices, Smith stated, but not acceptable according to company policy.

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"Navtrak offered several additional features the other guys couldn't match, such as extensive record-keeping capabilities and the ability to manage maintenance. But most of all, it's their people that have made the difference."

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"It's a tool that can confirm work is being done as easily as it exposes when work isn't. In the end, it's good for both the workers and the company that uses it."

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Navtrak's vehicle tracking ability particularly met Peterson's desire to maintain the quarter-million-dollar assets that his fleet of service trucks represented. "Before Navtrak, I was spending a lot more time trying to keep track of my trucks instead of growing my business. This was very frustrating to me and I needed a solution that would free up my time in that area."

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One of ways that Reinhold has discovered Navtrak saves them money is through keeping track of equipment. Besides the electric generators, Reinhold also installed GPS units on their scissor lifts - "which has paid off nicely for us," Becker commented, "because in the past there have been times where they sat for a month on a job site and no one had a clue where they were. We wasted a lot time looking for them, and other jobs were delayed because of it."

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Ross & Witmer has discovered that, contrary to common expectations, adding Navtrak has been received as a positive change by employees. "The guys have seen how it can help them," Phillips explained. "Taking our vehicles home at night is a huge benefit for many of them, and with Navtrak we feel we can comfortably offer that."

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They were thrilled to find that Navtrak was vehicle - and that this new efficiency added $21,000 back to their bottom line over the first six months of use.

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Competition for refrigeration services is fierce in the Las Vegas area, and every little advantage makes a difference, Harrison claims. "Emergency jobs come up all the time, and guys don't always have all the parts on their truck that they need. But being able to tell who's closest with the right part with just a few clicks and a phone call is a real advantage for us."

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"I don't use Navtrak every day, but my customer service reps do. And for them, just knowing exactly where a tech is and how close he is to a certain job or customer is huge. They can answer callers' questions on the spot, with real information - and that makes a big difference in how your business is perceived."

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